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Systems Engineer - Sr in Arlington, VA at NEC America

Date Posted: 4/27/2018

Job Snapshot

Job Description

Systems Engineer - Sr.  Provides senior-level technical support for solution delivery including: analysis, design, evaluation, configuration, installation, documentation, testing, training, and general support across the functional areas of the solution offerings. Occasionally provides presales activities and proposal development support for the group.  Acts as a customer technical advocate insuring timely responses to customer requests, issues, and concerns as it relates to project activities, sales, proposals, and/or marketing support.  As a senior level team member integrates research, development, technical skills and sales techniques to successfully introduce new products and services or to revise existing product lines or services to customers.  Understands and masters the features and benefits of our primary products and customer requirements. Provides installation and post installation support of NEC Corporation of America, (products) at customer locations throughout North America.  This position is responsible for customer site(s) system hardware and software support.  As such, he/she will not only provide hands on technical assistance but also remote support to all users of Biometric products.  He/She is capable of diagnosing and correcting difficult and intermittent hardware and software malfunctions arising from design deficiencies, data errors, component failures, and environmental issues. This requires a high degree of diagnostic ability and complete understanding of mainstream Windows Server and Desktop operating systems, as well as Biometric applications.  A background in IBM platforms, IBM Power Series 7 hardware and AIX is a big plus.  Linux experience is also required for this position.

ABOUT NEC CORPORATION OF AMERICA

Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit www.necam.com.

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities

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