This site uses cookies. To find out more, see our Cookies Policy

Project Manager in Los Angeles, CA at NEC America

Date Posted: 11/7/2018

Job Snapshot

Job Description


Job Title:

Project Mgr

Organization Name:

Biometrics Solutions Division

Reporting Relationship:

Manager, Program Management

Summary -

Manage all aspects of client-facing projects throughout the project lifecycle, including project scope, schedule, communications, risk, resources, quality, costs and change management.  The position is focused on projects for Federal Biometrics systems implementations.

The Sr. Project Manager has overall responsibility for the successful delivery of all assigned projects.  This involves responsibility for project profitibility, schedule, and customer relationship management. This individual is a key liaison to the client with regards to day‐to‐day management of the project plan and its progress for client implementations. They will function as a key liaison to the internal NECAM solution delivery teams for internal development efforts.

Essential Duties and Responsibilities -

80% Manages projects within the Biometrics Solutions Division: 

  • Manage the day-to-day operational and tactical aspects of multiple or large scale projects
  • Oversee resources working on client engagements.
  • Review high-level project deliverables
  • Implement project review and procedures in accordance with our project management lifecycle methodology to ensure profitable and successful execution of customer project as measured by Biometrics Solutions Division goals and customer satisfaction
  • Define project parameters and create activities and procedures to accomplish goals as defined by the project needs.
  • Manage scope and mitigate risk on assigned projects
  • Communicate project parameters and coordinate activities with all team members, departments and with appropriate management to ensure completion. This includes communications with all levels of management and non-management, both internal and external.
  • Mediate consensus with customer, subcontractors and NEC regarding responsibilities, objectives, timelines, deliverables and activities.
  • Manage all subcontractor activity.
  • Manage escalations by customer or project resources to resolution.
  • Primary interface to customer through face to face meetings and periodic status reports. 
  • Responsible to plan, coordinate and chair project status meetings. Document project activities and status meetings with NEC, supplier, subcontractor or customer.
  • Prepare and present written change orders for customer signature and process as required.
  • Obtain quotations from and manage service delivery by subcontractors.
  • Identify and provision NEC and subcontractor personnel and supplier material as required.
  • Provide required notice and documentation to establish warranty and maintenance support from NEC, suppliers and subcontractors.
  • Project accounting including validation of direct and indirect labor and all materials charged to project.
  • Prepare and safeguard project documentation including project plans and budgets, correspondence, meeting minutes, status reports and project deliverables.

Project Accounting

  • Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.
  • Analyzes profitability, revenue, margins, bill rates and utilization for assigned projects.
  • Addresses elevated billing issues when they arise.

Financial Management

  • Manages to and achieves revenue goals set for projects.
  • Accurately forecasts revenue, profitability, margins, bill rates and utilization across projects.
  • Sets expectations upward regarding revenue and profitability projections.

Business Development

  • Identifies partnership opportunities and capitalizes on 'add-on' sales opportunities across projects.
  • Achieves 'add on' revenue goals
  • Assists in the identification of strategic accounts.
  • Works in conjunction with the sales team to follow up on sales leads within practice.
  • Grows long-term relationships with clients and capitalizes on equity and partnership opportunities.


  • Serves as key participant in team and client meetings.
  • Raises our visibility through involvement in local industry organizations.
  • Confronts issues openly and quickly.
  • Effectively communicates relevant project/practice information to superiors and peers in other practices.
  • Tactfully communicates sensitive information.
  • Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.

Technical Understanding

  • Assists in the evaluation and redesign of practice offerings.
  • Possesses a thorough understanding of our service offerings, technical preferences, and technical direction.


  • Pursues excellence in all aspects of business.
  • Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
  • Builds expert knowledge in our industry and conveys knowledge to others.


  • Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
  • Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
  • Works across practice to share lessons learned and best practices.

Client Management

  • Manages day-to-day client interaction and expectations for multiple or large-scale projects.
  • Anticipates clients needs and proposes alternative business solutions.
  • Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.
  • Possesses a knowledge base of each client's business, organization and objectives.

Internal Operations

  • Lends expertise to internal teams and task forces.
  • Complies with and enforces standard policies and procedures.

5% Responsible for the monitoring, actualizing project milestones, reconciling, revenue recognition milestones and tasks, ensuring Project completion per the terms and conditions of the project’s contact.

5% Responsible for the overseeing of project costs, including, material, inventories, etc.

Prerequisites -


BE, BS or BA (or equivalent) within a technical or business field or equivalent work experience.


Advanced Project Management Skills.  Five years Project Management experinece.  Experience managing client-facing projects.  Experience managing implementations of fingerprint/facial recognition/iris identification Biometrics Systems highly preferred. Must have customer-facing (external) project management experience.

Certifications, Licenses, etc:

Current PMP Certification required.

Specialized Knowledge and Skills -

Interpersonal Skills:

Highly developed communication skills; The ability to interact effectivly  with people across the enterprise and within customer organizations to accomplish assigned tasks; the ability to build and motivate multifunctional project teams

Mathematical Skills:

No specific skill required; basic mathematics and logic are necessary.

Reasoning Skills:

Must take initiative, be able to work independently, and  produce measurable results that positively impact the project baselines; the ability to collect and filter relevant data valid for decision-making in a dynamic environment, and to integrate individual demands, requirements, and limitations into decisions that benefit the overall project

Computer and/or Technical Skills:

Advanced knowledge and ability to use the software required, specifically Microsoft Office Applications (Word, Excel, Access, etc.).  Experienced in planning, staffing, and project control.  Experience utilizing Microsoft Project.

Work Environment and Physical Demands -

General Work Environment:

Office Setting


Low noise level.


Occasional standing.  Occasionally required to lift and/or move up to 25lbs.


Prolonged periods of computer work on an LCD monitor required.


Moderate stress level.


Moderate travel up to 50%

Supervisory Responsibility, if any:

This position has no supervisory responsibilities


Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities