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HR Representative in Irving, TX at NEC America

Date Posted: 2/15/2018

Job Snapshot

Job Description

With more than 117 years of technology innovation, a global team of 100,000, and 64,000+ technology patents, NEC is in the business of providing solutions that focus on safety, security, operational efficiency - enabling people to live brighter, more enriched lives. We call this orchestrating a brighter world.


The HR Representative helps administer human resources programs, policies, and works in a shared-services HR model.

In this role, you would respond to employee inquiries, questions and complaints; provides information, guidance and direction on HR programs, processes, and procedures to employees and managers.

You will also track and compiles issue logs and provided feedback on HR policy and programs to area specialists and management.


  • Administer employment policies and procedures in compliance with corporate policies and applicable local, state and federal laws.
  • Assists managers and employees in understanding and applying HR tools in order to maximize employee performance, achieve organizational effectiveness, improve employee's engagement, and ensure legal compliance.
  • Work with HR team and discipline leads to develop and maintain accurate job descriptions.
  • Execute on project deliverables, meet milestones and drive projects to completion.
  • Develop and maintain standard operating procedures (SOP) pertaining to all human resource functions.
  • Provide leadership and support to employees in the areas of performance counseling, employee retention, policy interpretation and implementation, conflict resolution, legal/contractual requirements, and managing cultural integration.
  • Function as a trusted advisor to employees coaching them on successful problem/conflict resolution and performance management
  • Manages the HR case system and provides reporting on case load and case types.
  • Drives employee base toward tier 0 self service by ensuring self help is developed, available and up to date.
  • Tracks data and files data for submission of required government reporting 
  • Contract labor administrative support
  • Support other HR disciplines with special projects as needed


  • Experience in the IT field desired
  • Experience with administering employee benefit programs a plus
  • Experience with hiring and immigration process a plus
  • 2+ years HR generalist experience
  • Bachelors Degree or equivalent work related experience.
  • HR Professional Certification preferred or demonstrated HR related professional work experience.

 Knowledge/Technical Skills:

  • MS Office Programs: Excel, Word, Outlook, PowerPoint
  • HRIS system experience (Employee Central and SuccessFactors experience a plus)
  • Recruiting and/or Contract Labor administration experience a plus
  • Knowledge of current employment law, worker's compensation, ADA, EEOC, and FMLA also required.


  • The ability to multi-task and manage multiple projects simultaneously
  • Strong problem-solving, follow-up and conflict resolution, critical thinking skills
  • Effective communication skills
  • The ability to work effectively on teams and autonomously
  • The ability to prioritize and manage time effectively
  • The ability to keep issues confidential is critical to this position.
  • Ability to travel up to 10% of time

NEC is consistantly recognized as one of the 50 most innovative companies globally.  (by Boston Consulting)


Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities