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Technical Trainer - SR in Rancho Cordova, CA at NEC America

Date Posted: 3/12/2019

Job Snapshot

Job Description

 Location: Rancho Cordova, CA

With more than 117 years of technology innovation, a global team of 100,000, and 64,000+ technology patents, NEC is in the business of providing solutions that focus on safety, security, operational efficiency - enabling people to live brighter, more enriched lives. We call this orchestrating a brighter world. As recognized leaders in Biometric technologies, we boast an array of award winning solutions which support Law Enforcement, Citizen Services & Immigration, Commercial Markets, and Public facilities Management. NEC Advanced Recognition Systems are experiencing significant growth and expect to soar to new heights with the addition of key talent like you.

We are currently looking to add an experienced and skilled Technical Trainer to our passionate and dedicated team. You will be working from our Sacramento office, located in Rancho Cordova. The Technical Trainer organizes and conducts Biometrics applications training for customers and employees. Our Technical Trainers select materials and appropriate delivery methods for programs on NEC Fingerprint and Facial Recognition products. You will provide training at customer locations and at NEC facilities whilst providing technical support and subject matter expertice using web, email and phone.  You will Manage any updates to course materials, curriculums, and sample test data. Reviewing and testing software applications for compliance with customer functionality requirements, latent print analysis and examination within NEC will add to your essential responsibility. As an SME, this position plays a key role in liaising with customers and NEC staff regarding latent and tenprint problems and questions. 

Requires specialized depth of knowledge and experience in tenprint and latent print processing and comparison.  Works closely with project delivery team. Utilizes experience in biometric analysis to advise and work with product management teams.  .


  • Preparing test plans
  • Testing products prior to training
  • Providing onsite training
  • Internal and External Customer service
  • Attend industry events / conferences as required
  • Collaborate with Project Delivery Team
  • Remain current on National biometric standards and participate in federal working groups advising on biometric technology use


  • Demonstrated experience in delivering Technical Training within the software industry
  • Polished written and verbal communication skills
  • Detail oriented with high level of motivation and drive
  • Experience training large groups
  • Experience as a tenprint and/or latent examination - desirable
  • Experience with Biometrics products - desirable

We are passionate about our people and growing our NEC family. If you beleive you meet the position criteria coupled with seekinga career home, then apply now.

NEC is consistently recognized as one of the 50 most innovative companies globally. (by Boston Consulting)


Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities