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Technical Trainer - SR in Rancho Cordova, CA at NEC America

Date Posted: 11/12/2018

Job Snapshot

Job Description

The Technical Trainer organizes and conducts Biometrics applications training for customers and employees.  Selects materials and appropriate delivery methods for programs on NEC Fingerprint and Facial Recognition products.  Provides training at customer locations and at NEC facilities.  Provides technical support and subject matter expertice using web-based, emails and phone calls.  Manages and updates course materials, curriculums, and sample test data.  Reviews and tests software applications for compliance with customer functionality requirements, and latent print analysis and examination within NEC.   Plays a key role in liaising with customers and NEC staff regarding latent and tenprint problems and questions. 

Requires specialized depth of knowledge and experience in tenprint and latent print processing and comparison.  Works closely with project delivery team. Utilizes experience in biometric analysis to advise and work with product management teams.  Remains current on National biometric standards and participates in federal working groups advising on biometric technology use.


  • Preparing test plans
  • Testing products prior to training
  • Providing onsite training
  • Customer service
  • Attends industry events / conferences


  • Polished written and verbal communication skills
  • Detail oriented with high level of motivation and drive
  • Experience training large groups
  • Experience as a tenprint and/or latent examination - desirable
  • Exerience with Biometrics products - desirable


Headquartered in Irving, Texas, NEC is a leading provider of innovative IT, biometrics, network, and communications products and solutions for service carriers and Fortune 1000 and SMB businesses across multiple vertical industries, including healthcare, government, education, and hospitality. NEC delivers one of the industry's broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications, and biometric security. NEC is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in over 44 countries and more than $37.5 billion in revenue. For more information, please visit

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities